Last updated December 18 , 2021

 

This Shipping & Delivery Policy is part of our Terms of Service (“Terms”) and should be therefore read alongside our main terms  :

http://moyso-online.com/policie/terms-of-service.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

 

WHAT ARE MY SHIPPING & DELIVERY OPTIONS ?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responisble for shipping your products.

 

 

FREE SHIPPING

We offer free shipping on all orders.

 

HOW LONG DOES IT TAKE TO PROCESS MY ORDER ? 

Please allow 1-2 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible.
If there is any delay, the customer will be informed via e-mail. 

 

DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to the following countries :

 

  • United Kingdom
  • United States
  • Netherlands
  • Belgium
  • Germany
  • India
  • France
  • Spain
  • Greece
  • Italy
  • Sweden
  • Switserland
  • Canada

 

Free standard shipping is valid on international orders.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control.
If such cases apply , you are responsible for any such additional costs or taxes.

 

WHAT ARE THE SHIPPING TIMES FOR MY ORDER ? 

Our shipping and delivery times depend on which content we have to deliver.

These are the estimates  for the continents we deliver : 

ASIA   9-13 Working Days
EUROPE   5-10 Working Days
UNITED STATES   8-12 Working Days
REST OF THE WORLD   9-14 Working Days



 HOW CAN I TRACK MY ORDER ? 

Our top menu shows a button to track your order , or you can visit  : 

https://moyso-online.com/tools/track-your-order
 

 

 

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date of delivery.

For EU and UK customers : This does not affect your statutory rights. For more information please refer to our Terms.

 

QUESTIONS ABOUT RETURNS?

If you have questions about returns , please review our Return Policy : https://moyso-online.com/policies/refund-policy.

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments , you may contact us by :

Email : info@moyso-online.com

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